Open private support
Join the Raidex Discord and open the correct private ticket. Use technical support for setup or automation problems and billing support for an order, refund, or payment question.
Open Raidex DiscordWhat to include
- What you expected and what happened.
- The Raidex version and the page or automation task you used.
- The exact error message or a screenshot that does not expose private details.
- For payment help: provider, date, plan, and the account used for checkout.
- For an app stop: the report ID, if you chose to send a manual report.
Keep private information private. Never post your password, full license key, session link, full payment reference, or card information in a public channel. Raidex support does not need your password.